Frequently Asked Questions
At New Graze Lawn Care Services, we’re committed to quality, reliability, and clear communication. Here’s what our clients ask most:
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Services and Scheduling
What services do you provide?
We offer lawn mowing, edging, weed control, hedge trimming, seasonal cleanups, and more. Customer lawn care plans are available.
How do I schedule a service?
Schedule easily via our website, by phone, or through the Green Pal app. One-time and recurring options are available.
Do I need to be home during service?
Nope! If we have access to your yard (unlocked gates, pets inside), we’ll handle everything and notify you when we’re done.
Payment & Pricing
How do I pay for services?
We accept all major debit and credit cards. You’ll receive a secure digital invoice after each visit.
Do you charge extra for weekend or off day services?
Yes. Requests on days we’re closed (like Sundays or holidays) include a $40 after-hours service surcharge, based on availability.
Weather, Cancellations & Coverage
What happens if it rains?
We monitor the weather closely. If your service is impacted, we’ll notify you and reschedule as soon as possible.
Can I cancel or reschedule?
Yes – just give us at least 24 hours’ notice to avoid a cancellation fee.
What areas do you service?
We serve the Tampa Bay Area, e.g. St. Petersburg, Gulfport, Clearwater, and surrounding areas. Not sure? Reach out!
Trust and Satisfaction
Do you guarantee your work?
Absolutely. If you’re not satisfied, let us know within 24 hours -we’ll make it right, no extra charge.
Do you offer seasonal tips?
Yes! Follow us on Facebook for monthly tips, watering advice, and lawn care strategies tailored for Florida yards.
Need Help?
Still have questions? Feel free to contact us at 727-810-8149 – we’re here to help!
Reach out to us
Still have questions? Reach out to our customer support and we will love to assist!
